Skip to content
SocialHelper
Get API key

Reference

Errors

Status codes and error bodies.

The API uses standard HTTP status codes, and every error body is JSON with a message.

Status codes

StatusMeaning
200 / 201Success. Creating a post or media returns 201; repeating a create-post request with the same Idempotency-Key returns 200.
401Missing, malformed or revoked API key: {"message": "Unauthenticated."}
404Not found, or it belongs to another workspace: {"message": "Not found."}
409A data tool’s account lost access (code reconnect_required).
422Validation failed, or a platform rejected a data tool request (code rejected). Nothing was created.
429Too many requests. Wait for Retry-After seconds.
503A data tool’s platform is busy or unreachable (code temporarily_unavailable). Retry later.
500Something went wrong on our side: {"message": "Server Error"}. Retry with the same Idempotency-Key.

Validation errors

A 422 lists every problem at once in errors, keyed by field. Post content problems are keyed by account position, like accounts.0, and say which account and platform they’re about.

{
    "message": "The accounts field is required.",
    "errors": {
        "accounts": [
            "The accounts field is required."
        ]
    }
}

Platform errors

Errors from the platforms themselves don’t fail your request when you post: the post is accepted, and each account’s target records what happened. A target that couldn’t be published ends as failed, with a readable error. Watch for it with GET /api/v1/posts/{id} or the post.failed and post.partially_published webhooks.

Data tools are the exception: they run straight away, so platform problems come back on the request itself, with a code. See Account tools.