How can we help?

Get started

• Make your first post Create your account, connect an account and send your first post.
• Plans and billing What your plan includes, what counts against it, and how to change it.

Accounts

• Connect your accounts Add the social and marketing accounts you want SocialHelper to use.
• Keep accounts connected Why an account loses access, how to reconnect it, and how to remove one.

Create posts

• Write a post Pick accounts, write once, change the text per platform, check it and send it.
• Photos and videos Add media to a post, crop and adjust photos, trim videos and pick a cover.
• AI writer, drafts and snippets Get help with the wording, save posts to finish later, and reuse text.
• Platform options The extra settings TikTok, YouTube, Instagram and other platforms take.

Schedule and track

• Schedule posts and use the queue Pick a time, or set weekly posting times and add posts to the queue.
• Plan on the calendar See your posts by day, move them, and preview your Instagram grid.
• Schedule many posts at once Upload a batch of videos or photos, caption each one and schedule them all.
• Check how a post went Statuses, the timeline for each account, and what to do when a post fails.

AI assistants and reports

• Connect an AI assistant Use SocialHelper from Claude, ChatGPT, Cursor or another MCP client.
• Let your assistant post for you Ask your assistant to write, schedule and check posts in plain words.
• Get marketing reports Ask about Search Console, Analytics, Google Ads and your social insights.
• WordPress, Ghost and WooCommerce Connect your blog or store and work with it from your assistant.

Team and account

• Work as a team Invite people, choose their roles, and keep one team per brand or client.
• Secure your account Two-factor authentication, passkeys, signed-in devices and deleting your account.

Developers

Can’t find what you need? Contact support